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Title & Record Specialist II


Description

This position ensures the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers and regulatory agencies to resolve title issues.
• Resolve issues with customers, as they are presented either upon discovery or in response to a customer call.
• Work exception queues identified by the system.
• Resolve exceptions by completing documentation, submitting to the State, and/or working with the customers.
• Request Power of Attorney (POA) from customers.
• Request funds to pay state fees.
• Complete title validation.
• Receive POA document sent by the customer.
• Monitor aging of titles.
• Retrieve new title docs sent by state.
• Update & validate exception title in the system.
• Record costs of fixing title.
• Notarize documents

Qualifications

2 or more years of related experience required in the auction/automobile industry or at the Department of Motor Vehicles
• High School Diploma or equivalent required.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Basic computer software skills required.
• Valid Notary or ability to become Notary required
About Cox Automotive
Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company's 34,000-plus team members and family of brands, including Autotrader??, Clutch Technologies, Dealer.com??, Dealertrack??, Kelley Blue Book??, Manheim??, NextGear Capital??, VinSolutions??, vAuto?? and Xtime??, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Organization: Cox Automotive
Primary Location: US-NJ-Bordentown-730 Route 68
Employee Status: Regular
Job Level: Individual Contributor
Shift: Day Job
Travel: No
Schedule: Full-time
Unposting Date: Ongoing

Company Description:

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands.  With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.


Cox Enterprises and its subsidiary companies are Equal Opportunity employers – M/F/Vets/Disabled.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.




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